Frequently Asked Questions
Everything you need to know about your Fila India shopping experience.
How can I track my Fila India order?
Once your order is dispatched, you will receive a tracking link via email and SMS. You can also track your shipment through the 'My Orders' section on our website.
What is the return policy for footwear and apparel?
We offer a 15-day return policy for unused products in their original packaging with tags intact. Please note that certain items like innerwear and socks are non-returnable for hygiene reasons.
Does Fila India offer Cash on Delivery (COD)?
Yes, we offer Cash on Delivery for most pincodes across India. You can check availability by entering your pincode on the product page.
How do I ensure I am buying the right size?
Every product page features a detailed Size Guide. We recommend measuring your foot length for shoes or chest size for apparel and comparing it against our chart to find your perfect fit.
Are the products sold on the website authentic?
Absolutely. This is the official Fila India online store, and all products sold here are 100% authentic and manufactured to global quality standards.
How long does shipping usually take?
Orders are typically delivered within 3-5 business days for metro cities and 5-7 business days for the rest of India, depending on your location.